Política de privacidad

Privacy Policy

This policy explains how Yulemere collects and uses your personal information when you visit our website or buy from us, and the rights you have under UK data protection law (the UK GDPR and the Data Protection Act 2018).

1. Who we are

The data controller is CamKids LLC, trading as Yulemere, 30 N Gould St, Ste R, Sheridan, WY 82801, United States. Contact: support@yulemere.com.

2. What we collect

  • Order details: your name, email address, phone number, delivery and billing address, and what you bought.
  • Payment information: processed securely by our payment providers. We do not see or store your full card details.
  • Communications: messages you send us and our replies.
  • Website usage: information collected through cookies and similar technologies, such as your device, browser, IP address and the pages you visit.
  • Marketing preferences: if you sign up to our emails.

3. How we use it and why

  • To process and deliver your order, handle returns and provide customer support (to perform our contract with you).
  • To prevent fraud and keep our website secure (our legitimate interests).
  • To keep records for tax and accounting (legal obligation).
  • To improve our website and understand how it is used (legitimate interests, and your consent where required for cookies).
  • To send you marketing emails, only if you have opted in. You can unsubscribe at any time using the link in every email.

4. Who we share it with

We share information only with trusted providers who help us run the store, such as Shopify (our e-commerce platform), payment providers, delivery companies, email and review services, and analytics or advertising tools where you have agreed to them. We do not sell your personal information.

5. International transfers

Some of our providers, and our company, are based outside the UK. Where your data is transferred outside the UK, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations.

6. How long we keep it

We keep order records for as long as needed for tax and accounting purposes (normally up to 6 years), and other information only for as long as necessary for the purposes above.

7. Cookies

We use essential cookies to make the website work, and optional cookies for analytics and marketing only with your consent. You can change your choice at any time through the cookie banner or your browser settings.

8. Your rights

You have the right to access, correct or delete your personal information, to restrict or object to how we use it, to data portability, and to withdraw consent at any time. To make a request, email support@yulemere.com. We will reply within one month.

If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

9. Changes

We may update this policy from time to time. The latest version will always be on this page.